What is Digital Safety Line?

Digital Safety Line is a subscription service for adults that provides human guidance when something online feels suspicious. Before you click, reply, or send money, you can check with us for a second opinion.

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How does it work?​

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When you receive a message, request, or call that doesn’t feel right, you can:

• Email it to us

• Text it to us

• Call us for reassurance

We review the situation and respond with clear guidance on what to do next.

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What kind of things can I send you?​

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You can contact us about:

• Suspicious emails or text messages

• Unexpected payment requests

• Messages claiming to be from banks, companies, or individuals

• Links or attachments you’re unsure about

• AI generated content

If you’re unsure, it’s always okay to ask.

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How quickly can I get a response?
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Most requests are answered within 12 hours. If something feels urgent, you can call us during business hours.

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Is this service only for people who aren't good with technology?

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No.

Many of our members are comfortable using email, text messages, and online services. Scams today are designed to look legitimate and can fool anyone.

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Digital Safety Line is for anyone who wants reassurance before acting.

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Do you access my accounts or devices?
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No.

We do not access your accounts, devices, or personal data.
We will never ask for passwords, login information, or security codes.
 

Are you a bank or law enforcement agency?​

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No.

Digital Safety Line is an independent service that provides guidance and education. We are not a bank, credit bureau, or law enforcement agency.

Can you recover money if I've already been scammed?

No.

We're really sorry to hear what you've been through. Digital Safety Line focuses on prevention, not recovery.
We help you avoid scams before money or personal information is sent.

What if I am still unsure about contacting you?

That’s okay.

We will explain the situation clearly and suggest next steps, which may include contacting your bank or another trusted organization.

The final decision is always yours.

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How much does this service cost?

You can choose between:

• $20 per month, or

• $199 per year (save $41 compared to monthly)

There are no hidden fees, and you can cancel at any time.

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How do I get started?
 

You can join directly through our website. Once you subscribe, you’ll receive simple instructions on how to contact us whenever you need help.